Q & A
How do I add my child’s account?
You will need to add your children to your LINQ Connect account. Click on + then Type and complete the information to link your child. You will need to complete this process for each child you wish to add.
How do I add money to my child’s account?
Once you have added your child to your LINQ Connect account, you can add money by clicking the Add Money to Account button on the dashboard or by clicking the Meal Account button on the student card. You can choose either One-Time Account Payment or New Recurring Payment with Auto Pay. If you select Add Money to Account, funds will be immediately available on your child’s account upon completion of the transaction. If you select New Recurring Payment with Auto Pay, you will be setting up an automatic payment. Please note that these funds will not be immediately available on your child’s account.
Can I set spending limits on my child’s account?
You can set specific spending limits on your child’s account only if your school district has added the spending limits feature. To determine if you have access, navigate to the Spending Limits card on the Meal Accounts page, and locate your student’s name. Click on the pencil to the right, where you can set a spending limit.
How do I set up recurring payments?
Click + and Add Money to Account. Click New Recurring Payment with Auto Pay. Enter the Payment Amount for each child, and set the Frequency, Day, Starting Date, Billing Address, Payment Method, and then click Save.
Can I receive a notification when my child’s account balance is low?
Yes. The system is defaulted to send an email reminder when the balance falls below $5.00. You can change the Payment Reminder by editing the dollar amount on the Payment Reminder card on the Meal Accounts page.
Can I apply for free/reduced meals on the app?
Yes. Click + and select Apply for Meal Today. Find your district, and then enter your information in the form. You can add an Income Form from the app by selecting + New Income Form.